Contact Us

Online Customer Service

[email protected]

Text the “Concepts” customer service team at 1-877-444-9936

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We’re available to respond 9:00am – 11:00pm EST but text us anytime and we’ll get back to you!

Boston Store

73 Newbury Street

Boston, MA 02116



350 Boylston Street

Boston, MA 02116

New York Store

225 Hudson Street

New York, NY 10013

International Store

39 Al Safa St. City Walk 2

Dubai, UAE