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Online Customer Service

[email protected]

Text the “Concepts” customer service team at 1-877-444-9936

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We’re available to respond 9:00am – 11:00pm EST but text us anytime and we’ll get back to you!

Boston Store

18 Newbury Street

Boston, MA 02116

New York Store

99 University Place

New York, NY 10003

International Store

39 Al Safa St. City Walk 2

Dubai, UAE