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Online Customer Service

[email protected]

Text the “Concepts” customer service team at 1-877-444-9936

By texting Concepts, you consent to receive text messages (including automated and marketing messages) from or on behalf of Concepts at your mobile number provided. Consent is not a condition of any purchase. Text STOP to end your chat. Message & data rates may apply.

We’re available to respond 9:00am – 11:00pm EST but text us anytime and we’ll get back to you!

Boston Store

73 Newbury Street

Boston, MA 02116

350 Boylston Street

Boston, MA 02116

New York Store

225 Hudson Street

New York, NY 10013

International Store

39 Al Safa St. City Walk 2

Dubai, UAE